# How to Reset Your Electric Scooter — Factory Reset Guide - Link: https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/ - Published: 2026-05-17T12:55:27+00:00 - Author: ionicwaleed [Home](https://ionicride.com/)›[Troubleshooting](https://ionicride.com/troubleshooting/)› How to Reset Your Electric Scooter 🔧 Troubleshooting · All Brands · 2026 # How to Reset Your Electric Scooter — Factory Reset Guide for All Major Brands (2026) ⏱ 12 min read📅 Updated September 2026🛴 Xiaomi · Segway · Navee · Inokim · Augment· DualtronBy [Alex Rahman](https://ionicride.com/author-alex-rahman/) Most scooter reset guides online are vague, generic, and wrong for at least half the models they claim to cover. "Hold power button and throttle simultaneously" — sure, for which model? For how long? What does the confirmation look like? What if it doesn't work? This guide covers the exact button combinations, app procedures, and confirmation signals for every major brand in the UAE market — sourced from official manufacturer documentation and verified against specific model behaviour. It also answers the two questions people actually search for most — **where is the reset button**, and** how to reset the battery** — plus a section on when a reset won't fix your problem, because that matters too. **Jump to your brand using the links below.** ![Three common electric scooter reset methods showing button combination, app reset and power cycle steps](https://ionicride.com/wp-content/uploads/2026/06/3-Common- Reset-Methods.png "3 Common Electric Scooter Reset Methods — Quick Troubleshooting Guide") Most electric scooter resets use a button combination, a mobile app option or a full power cycle. 🔗 Jump to Your Brand or Question [🟠Xiaomi (4 Series, M365, Legacy)](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#xiaomi) [🟢Segway-Ninebot (MAX G2, ES, MAX)](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#segway) [🔵Navee (GT3, GT3 Pro, GT3 Max, N65)](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#navee) [🟣Inokim (OXO, OX, Light 2, Quick 4)](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#inokim) [🟪Augment (Eco, S, SR)](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#augment) [🔴Dualtron / Minimotors](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#dualtron) [♿Mobility Scooters (Go-Go, Pride)](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#mobility) [🔘Where Is the Reset Button?](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#reset-button) [🔋Reset the Battery / Controller (BMS)](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#battery-reset) [⚙️Generic & Unknown Brands](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#generic) Table of Contents [Toggle](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#) * [When to Reset — and When It Won't Help](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#When_to_Reset_%E2%80%94_and_When_It_Wont_Help) * [Reset Will Help vs Reset Won't Help](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#Reset_Will_Help_vs_Reset_Wont_Help) * [Where Is the Reset Button on an Electric Scooter?](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#Where_Is_the_Reset_Button_on_an_Electric_Scooter) * [Reset Button — Where to Look, by Scooter Type](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#Reset_Button_%E2%80%94_Where_to_Look_by_Scooter_Type) * [How to "Reset the Battery" (BMS) or Controller](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#How_to_%22Reset_the_Battery%22_BMS_or_Controller) * [After the Reset — What to Do Next](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#After_the_Reset_%E2%80%94_What_to_Do_Next) * [Electric Scooter Reset — Complete FAQ](https://ionicride.com/troubleshooting/how-to-reset-your-electric-scooter-factory-reset-guide/#Electric_Scooter_Reset_%E2%80%94_Complete_FAQ) ## When to Reset — and When It Won't Help A reset is a software fix. It solves software problems. It cannot fix hardware problems— and most of the things that go wrong with electric scooters in Dubai are hardware. Knowing which category your problem falls into saves you time and prevents the frustration of resetting a scooter three times and watching the same problem reappear. #### Reset Will Help vs Reset Won't Help | Problem | Reset Will Help? | Real Fix | | Scooter won't pair with app via Bluetooth | Yes — try this first | Factory reset clears Bluetooth pairs | | Persistent error code on display | Sometimes | Reset if software glitch; workshop if hardware fault | | Throttle unresponsive / stuck | Sometimes | Soft reset first; throttle cable if persists | | Display frozen or showing wrong data | Yes | Soft reset usually sufficient | | Speed mode won't change | Yes | Factory reset clears mode lock | | Scooter locked by previous owner | Yes | Factory reset clears PIN/lock | | Range suddenly reduced | No | Battery health check — hardware issue | | Scooter won't charge | No | Charger, charging port, or BMS issue | | Motor making grinding/clicking noise | No | Motor or bearing failure — workshop | | Brakes not working | No | Brake pads, cable, or disc — mechanical | | Flat or punctured tyre | No | Tyre repair or replacement | | Battery swollen or overheating | No — dangerous | Stop riding immediately, workshop urgently | ⚠️ Before Any Reset — Three Checks * **Battery must be at least 30% charged.** A reset interrupted by a flat battery can corrupt firmware. If the scooter battery is low, charge it first. * **Try a soft reset first.** Hold power button 5–10 seconds until display goes off. Wait 30 seconds. Power back on. This fixes most temporary glitches without wiping settings. * **The scooter must NOT be locked, charging, or in the middle of a ride** when you attempt a factory reset. Most reset procedures will fail or behave unexpectedly in these states. ## Where Is the Reset Button on an Electric Scooter? This is the question that sends most people down the wrong path, so let's clear it up: **most modern branded electric scooters do not have a physical reset button at all.** On a Xiaomi, Segway-Ninebot or Navee, the "reset button" _is_ the button combination or the app procedure in the brand sections below — there's no separate hidden button to find. Manufacturers moved away from physical reset buttons years ago in favour of control-combo and app resets. Where a physical reset button _does_ exist, it falls into three cases: #### Reset Button — Where to Look, by Scooter Type | Scooter type | Physical reset button? | Where / how | | Xiaomi, Segway, Navee (modern e-scooters) | No physical button | Use the button combo or app in the brand sections below | | Budget / older / no-name e-scooters | Sometimes | Small recessed button near the charging port, under the deck, or in the battery compartment — often needs a pin or paperclip; hold 5–10 sec | | Mobility scooters (Go-Go, Pride, iScooter mobility) | Yes — a circuit breaker | On or near the battery pack / tiller base; it pops out on overload — push it back in to reset (see the Mobility section) | ⚠️ Safety First If You're Looking for a Button * Power the scooter fully **OFF** and, on key models, **remove the key** before touching anything. * If you have to lift a rubber flap or panel, don't use metal tools near exposed wiring. * A recessed button usually needs a **plastic pin or paperclip** — press and hold 5–10 seconds. * If you can't find any button, your scooter almost certainly doesn't have one — use the app or the control-combo method for your brand instead. 🟠 Xiaomi Electric Scooters 4 Lite · 4 Base · 4 Pro · 4 Ultra · 5 Max · M365 · Mi Pro 1 Button Combination Xiaomi 4 Series — Factory Reset (4 Lite, 4 Base, 4 Pro, 4 Ultra, 5 Max) 4 Lite4 Base4 Pro4 Ultra5 Max5 Max GL 1. 1Turn the scooter **ON** by pressing the power button 2. 2**Squeeze and hold the brake lever** fully — keep it held throughout 3. 3While holding the brake, **press the accelerator 5 times** in quick succession 4. 4Release the brake lever 🔔You will hear **one short beep**. The display may briefly flash. This confirms the reset is complete. SourceOfficial Xiaomi Support · mi.com/uk/support · Verified 2026 After reset: the scooter unpairs from Xiaomi Home App. Re-add as a new device in the app. Button Combination Xiaomi 4 Pro (2nd Gen) — Alternative Reset Method 4 Pro 2nd Gen 1. 1Turn the scooter **ON** 2. 2Simultaneously hold: **brake lever + accelerator + power button** 3. 3Hold all three for **7 seconds** 4. 4Release all three 🔔**One beep** confirms the reset is complete. Scooter returns to factory defaults. ⚠️ Cannot Reset If The scooter is locked (PIN active) or charging. Unlock first or unplug charger before attempting. App Method Xiaomi — Factory Reset via Xiaomi Home App (All App-Connected Models) All Xiaomi 4 Series5 SeriesAny Xiaomi with app connectivity 1. 1Open the **Xiaomi Home App** on your phone. Ensure Bluetooth is on and the scooter is connected (shows "Connected" in the app). 2. 2Tap your scooter in the device list to open its control page 3. 3Tap the **three-dot menu (⋮)** in the top right corner of the screen 4. 4Tap **Settings** or **More Settings** from the dropdown 5. 5Scroll down to find **"Restore Factory Settings"** or **"Factory Reset"** 6. 6Tap it and confirm with **OK** in the popup ✅The app will show a confirmation. The scooter restarts and disconnects from the app. Re-add as a new device. Note: exact menu labels vary slightly between app versions. If "Restore Factory Settings" doesn't appear, check under "About" or "System" sections of the settings menu. Button Combination Xiaomi M365, Mi Pro 1 (Legacy) — Hard Reset M365M365 ProMi Pro 1 (1st Gen)Mi 1SEssentialMi Lite 1. 1Turn the scooter **OFF** completely — hold power until display goes dark 2. 2Using both hands, simultaneously press and hold: **Power button + Throttle (accelerator) + Brake lever** 3. 3Hold all three for **over 3 seconds** 4. 4Release all three when you hear beeps 🔔You will hear **several short beeps**. The display may show **red "14"** and a small red wrench icon. This confirms the Bluetooth and settings reset is complete. This procedure resets Bluetooth pairing and all settings. The scooter will need to be re-paired in the Mi Home App. Soft Reset Xiaomi — Soft Restart (All Models — Try This First) 1. 1Hold the power button for **5–10 seconds** until the display goes completely dark 2. 2Wait **30 seconds** — do not touch anything 3. 3Press the power button normally to turn back on ✅No confirmation signal — the scooter simply powers back on normally. Settings are preserved. Bluetooth pairing is preserved. Use for: app won't connect, display glitch, unresponsive throttle. Fixes most temporary issues without any data loss. 🟢 Segway-Ninebot MAX G2 · MAX G30 · ES2 · ES4 · F-series Button Combination Segway-Ninebot — Factory Reset (ES, MAX G30, MAX G2, F-series) MAX G2MAX G30ES2ES4F2 ProF-series 1. 1Turn the scooter **ON** by pressing the power button 2. 2Hold **both the throttle and the brake lever** fully down simultaneously — both all the way 3. 3While holding both, **turn the scooter OFF** by pressing the power button 4. 4**Release** the throttle and brake lever 5. 5**Turn the scooter back ON** by holding the power button for 3 seconds 🔔The scooter restarts with all settings — including Bluetooth connection details— restored to factory state. The display may briefly flash during restart. SourceSegway-Ninebot official documentation · Verified 2026 App Method Segway-Ninebot — Factory Reset via Segway-Ninebot App All app-connected Segway-Ninebot models 1. 1Open the **Segway-Ninebot App**. Ensure scooter is connected via Bluetooth (blue icon active). 2. 2Tap your scooter to open the device page 3. 3Tap the **settings/gear icon** or navigate to **Device Settings** 4. 4Find and tap **Factory Reset** or **Restore Factory Settings** (on some app versions this is under **Advanced Settings**) 5. 5Confirm when prompted ✅App will confirm the reset. Scooter restarts and disappears from the connected devices list. Re-add as a new device. Soft Reset Segway-Ninebot — Soft Restart (All Models) 1. 1Hold the power button for **3–5 seconds** until the display turns off 2. 2Wait **30 seconds** 3. 3Press the power button once to turn back on ✅Scooter powers back on normally. All settings preserved. Bluetooth pairing preserved. Force Restart Segway Ninebot MAX G2 — Force Restart (Power Button Frozen) If the power button appears unresponsive or the scooter is completely frozen: 1. 1Press and hold the power button for **10 seconds** continuously 2. 2This forces a restart and can resolve any temporary software issues causing the power button to malfunction 3. 3If still unresponsive: check battery level — a fully depleted battery may appear frozen SourceSegway Ninebot MAX G2 E Official Manual · Verified 2026 🔵 Navee Electric Scooters GT3 · GT3 Pro · GT3 Max · N65 · S65 Button Combination Navee GT3 / GT3 Pro / GT3 Max — Factory Reset GT3GT3 ProGT3 Max 1. 1Turn the scooter **ON** 2. 2Confirm: scooter is **NOT locked** and **NOT charging**. Factory reset cannot be performed in either state. 3. 3**Squeeze and hold the brake lever** 4. 4While holding the brake, **press the accelerator 5 times** in quick succession 🔔The **display turns off** — this confirms the factory reset is complete. The scooter has been restored to factory settings. SourceNavee GT3 Electric Scooter User Guide · Official Navee documentation · Verified 2026 ⚠️ Apple Find My Note After reset, the GT3 can no longer be found by the Apple Find My app until re-paired. Delete the scooter from Find My app first, then re-pair: hold brake + press accelerator 3 times to enter Find My pairing mode. Re-Pairing Navee GT3 — Re-enable Apple Find My After Reset GT3 ProGT3 Max 1. 1Delete the scooter from your **Apple Find My app** first 2. 2Turn the scooter ON 3. 3Squeeze brake lever and simultaneously **press accelerator 3 times** to enter Find My pairing mode — you'll hear a beep 4. 4Enable "Find My" on your iPhone/iPad → tap "+" → "Add other item" → tap "Connect" when the scooter appears 5. 5Follow app instructions — a beep confirms successful pairing App Method Navee — Factory Reset via Navee App All Navee app-connected models 1. 1Open the **Navee App**. Ensure scooter is connected via Bluetooth. 2. 2Tap **"Link my device"** if not already linked — then navigate to device settings 3. 3Find and tap the **factory reset / restore defaults** option in device settings 4. 4Confirm when prompted ✅App confirms the reset. Re-add device and reconfigure settings including Find My if applicable. Exit the Navee app before using Find My to locate your scooter. If Bluetooth proximity unlock is enabled, disable it before attempting a reset via the app. 🟣 Inokim Electric Scooters OXO · OX · Light 2 · Quick 4 Display Settings Inokim — Settings Reset via Display Menu (OXO, OX, Light 2, Quick 4) OXOOXLight 2Quick 4 Inokim does not have a single button-combination factory reset. Configuration is managed through the display settings menu. To access and reset settings: 1. 1Turn the scooter ON 2. 2Press the **+ and − buttons simultaneously** for **2 seconds** to enter Settings Mode 1 3. 3The display enters settings mode. Press **+** or **−** to navigate between modes.** Long press the power button** to return to main menu. 4. 4Navigate through each setting and restore to default values manually: **Display Mode Settings (OXO/OX):** Mode 1 — LCD Backlight brightness (low/medium/ high) Mode 2 — Speed Limit (6–25 km/h) → set to 25 for default Mode 3 — Cruise Control( Y/N) → set to default Mode 4 — Units (km/miles) Mode 5 — Ambient light sensitivity( auto-light on/off threshold) ✅There is no single "factory reset complete" beep for Inokim — settings are restored mode by mode. Long press power button to save each change and return to main screen. Soft Reset Inokim — Soft Restart (All Models — Most Common Fix) 1. 1Hold the power button until the display goes off (5–10 seconds) 2. 2Wait 30 seconds 3. 3Press the power button once to turn back on ✅Scooter powers on normally. For Bluetooth issues with the Inokim app: delete the scooter from your phone's Bluetooth paired devices list, then reconnect through the Inokim app. 💡 For a Full Reset on Inokim If you need a complete factory reset (e.g. selling the scooter, persistent unresolvable error codes), contact your Inokim dealer or an authorised service centre. Inokim does not publish a consumer-level full factory reset procedure — the service reset requires dealer-level access to the controller. 🟪 Augment Electric Scooters Augment Eco · S · SR Soft Reset + Display Augment — Soft Restart & Settings (No Button-Combo Reset) Augment EcoAugment SAugment SR Augment does not publish a consumer button-combination factory reset. Like several EU-market brands, settings are handled through the display and companion app rather than a control-combo. Here's what actually works: 1. 1**Soft restart first:** hold the power button until the display goes off (5–10 seconds), wait 30 seconds, power back on. This clears most glitches, Bluetooth drops and display errors. 2. 2**Bluetooth issues:** delete the scooter from your phone's Bluetooth list _and_ the Augment app, then re-pair as a new device. 3. 3**Restore settings:** adjust speed mode, speed limit and lighting back to default in the display menu or app individually — there is no single "restore defaults" beep. 💡 For a Full Reset on Augment If you're selling the scooter or chasing a persistent unresolvable fault, a full controller-level reset needs dealer/service access — Augment doesn't publish a user- level factory-reset combo. Ignore video clips claiming a secret button sequence; there isn't a verified one. 🔴 Dualtron / Minimotors Thunder 2 · Thunder 3 · Victor · City · Togo · All Dualtron models App Method Dualtron — Settings Reset via Minimotors App All Dualtron models with app connectivity Dualtron scooters use the Minimotors app for most software-level adjustments. A full controller reset is performed through the app, not via a physical button combination. 1. 1Download the **Minimotors App** from the App Store (iOS) or Google Play (Android) 2. 2Register with any valid email and log in 3. 3Tap **"Search vehicle"** and select your scooter model 4. 4If prompted, enter the serial number (found under the deck or on packaging). Default start password is **0000** 5. 5Navigate to: **Settings → System Settings** 6. 6Find **Reset to Factory Settings** or restore individual parameters as needed ✅App confirms changes. Settings are reset to factory defaults. Reconfigure speed limiter, riding modes, and lighting preferences after reset. Note: On some models, allow up to 24 hours after a reset before the speed limiter setting becomes active even if it appears applied. If the region setting affects speed, changing app region to USA may allow access to full speed limiter settings. ![Electric scooter reset by brand infographic for Xiaomi, Segway, Navee and generic scooter models](https://ionicride.com/wp-content/uploads/2026/06/Reset-by-Scooter- Brand.png "Electric Scooter Reset by Brand — Xiaomi, Segway, Navee and More") Reset steps can vary by scooter brand and model, so always confirm the method for your exact scooter. Hardware Reset Dualtron — BMS / Controller Hard Reset (Deck Power Switch) Most Dualtron models have a **main power switch on the deck** (near the charging port) that connects directly to the battery. This enables a true hardware reset: 1. 1Use the handlebar power button to turn the scooter OFF 2. 2Locate the **deck-mounted main power switch** — a physical button or rocker switch on the side or underside of the deck near the charging port 3. 3Press/flip this switch to **cut battery power completely** 4. 4Wait **3–5 minutes** — this allows all capacitors to fully discharge 5. 5Restore the deck switch, then power on normally via the handlebar button ✅Scooter powers back on from a completely cleared state. This resolves most controller errors, throttle calibration issues, and persistent error codes that app-level resets don't clear. ⚠️ Important for High-Performance Models For Dualtron Thunder 2, Thunder 3, and similar high-power dual-motor models: the deck switch disconnects both battery packs simultaneously. After reconnecting, the BMS performs a self-test on power-on. Allow the display to fully initialise before riding (30–45 seconds). Soft Reset Dualtron — Soft Restart 1. 1Hold the power button until the display goes dark 2. 2Wait 30–60 seconds 3. 3Power back on normally ✅Resolves most temporary display glitches, Bluetooth drops, and minor error codes. Settings preserved. ♿ Mobility Scooters Pride Go-Go · Go-Go Elite · iScooter mobility · Drive · most 3/4-wheel Circuit-Breaker Reset Mobility Scooters — The Reset Button IS a Circuit Breaker Pride Go-GoGo-Go Elite TravelleriScooter mobilityDrive / generic 3–4 wheel Unlike stand-up e-scooters, mobility scooters **do** have a real physical reset button — but it's a **resettable circuit breaker**, a safety feature that trips ( pops out) when the motor or wiring is overloaded, not a settings reset. If your mobility scooter suddenly won't power on, this is the first thing to check. 1. 1Turn the scooter **OFF** and **remove the key** 2. 2Find the reset button — usually **on or near the battery pack / tiller base**, sometimes under the seat or on the rear shroud. It's a small button (often red or black) that will be **sticking out** if it has tripped 3. 3**Press it firmly back in** until it stays flush 4. 4Wait a minute, insert the key, and power on normally ✅If the button stays in and the scooter powers on, the breaker has reset. Give the battery a full charge before your next long trip. ⚠️ If the Breaker Keeps Tripping A breaker that pops straight back out is telling you something — an overload (too much weight, a steep hill, a stalled motor) or an electrical fault. Don't tape it in or keep forcing it. If it trips repeatedly on flat ground, stop and have the motor, wiring and battery checked by a service centre. ⚙️ Generic & Unknown Brands No-name, Kugoo, iScooter, Megawheels, unbranded General Method Generic Scooters — Universal Reset Attempt KugooiScooterMegawheelsUnbranded Generic and no-name scooters don't have consistent reset procedures. These are the methods to try in order: 1. 1**Soft restart first:** Hold power button 5–10 seconds → wait 30 sec → power on 2. 2**Button combination attempt:** Turn OFF → hold Power + Throttle + Brake simultaneously for 3–5 seconds → release when beep or display flash 3. 3If no response to step 2: turn ON first, then hold Power + Throttle + Brake → wait for beep 4. 4**Physical disconnect:** If there is a deck-mounted power switch, toggle it off, wait 3 minutes, restore 5. 5**Check the app:** If the scooter has a companion app, look for reset option in settings ⚠️ The Real Problem with Generic Brand Resets If none of the above works: generic and unbranded scooters frequently have controller firmware that doesn't support user-initiated resets at all. The manufacturer did not implement a reset pathway. In this case, no combination of button presses will achieve a factory reset — the only option is a workshop controller replacement, which on a generic scooter often costs more than the scooter is worth. ![Electric scooter problems a factory reset cannot fix including battery, controller, brake sensor and throttle faults](https://ionicride.com/wp-content/uploads/2026/ 06/When-a-Reset-Wont-Fix-the-Problem.png "When an Electric Scooter Reset Won’t Fix the Problem") A reset cannot repair failed batteries, damaged controllers, faulty sensors or physical component problems. ## How to "Reset the Battery" (BMS) or Controller People search for a way to "reset the battery" when range drops or the scooter behaves oddly — so let's be straight about what that can and can't do. There are really two different things hiding behind this phrase. ✗ What a Reset CANNOT Do **It cannot restore lost range.** If your scooter used to do 40 km and now does 25, that's **battery cell degradation** — a physical, permanent change no reset can undo. No button combo, app reset, or BMS reset brings capacity back. If range has genuinely declined, the battery needs a [health assessment](https://ionicride.com/troubleshooting/e-scooter-running-out-of-range-early-why-battery-dies-too-fast-in-dubai/), not a reset. ✓ What a BMS / Controller Reset CAN Fix A hardware power-cycle of the [Battery Management System (BMS)](https://ionicride.com/troubleshooting/what-is-bms-in-e-scooter-battery-management-explained-for-dubai-heat-2026/) and controller _can_ clear: a **stuck or wrong battery-percentage reading**, a controller that's thrown a communication error, throttle calibration glitches, and some persistent error codes that an app-level reset won't shift. It's the "unplug it, count to a hundred, plug it back in" of scooters. Hardware Reset BMS / Controller Reset — The Safe Method 1. 1Turn the scooter **OFF** and unplug the charger 2. 2**If your scooter has a deck-mounted power switch** (many Dualtron and higher- power models do — a rocker or button near the charging port that connects straight to the battery): switch it OFF to cut battery power completely 3. 3Wait **3–5 minutes** — this lets the capacitors fully discharge and the BMS drop out of its current state 4. 4Restore the switch (or, on scooters without one, simply leave it fully off for the 3–5 minutes) and power on normally 5. 5Let the display fully initialise (30–45 seconds on dual-battery models) before riding ✅The scooter powers back from a fully cleared state — clearing many controller errors, false battery readings and calibration issues that survive a normal restart. ⚠️ Do NOT Open the Battery Pack A BMS reset means power-cycling from an **external** switch or the main power button— never opening the battery casing or disconnecting cells yourself. Lithium packs are dangerous when opened, and it voids any warranty. If an external power-cycle doesn't clear the fault, it's a workshop job. ## After the Reset — What to Do Next A factory reset returns the scooter to out-of-box state. Every setting you had configured needs to be set up again. Here's the standard post-reset checklist: ✓ Post-Reset Checklist * **Re-pair with the app:** Open your companion app, delete the old scooter entry, and add it as a brand new device. Bluetooth pairing information was wiped by the reset. * **Set your preferred speed mode:** The scooter resets to Standard or D mode. If you use Eco for daily commutes, re-enable it in the app or via the display. * **Reconfigure speed limit if applicable:** Custom speed limits set through the app are wiped. Set them again to your preferred level. * **Re-enable ambient lighting settings:** On models with configurable ambient lighting (Navee GT3, Xiaomi 5 Max), these are reset to default. * **For Navee GT3 series — re-pair Apple Find My:** Delete from Find My app, then enter pairing mode (brake + accelerator 3 times) and re-connect. * **Test throttle and braking:** After a reset, spend 2–3 minutes on a safe flat surface confirming throttle response and brake feel are normal before commuting. 🔧 Reset didn't fix your problem? Read the full troubleshooting guide: [E-Scooter Won't Turn On — 10 Fixes Before Calling Repair](https://ionicride.com/troubleshooting/e-scooter-wont-turn-on-10-fixes-before-calling-repair/) ## Electric Scooter Reset — Complete FAQ How do I reset my Xiaomi electric scooter? **Xiaomi 4 series (4 Lite, 4 Base, 4 Pro, 4 Ultra):** Turn ON → hold brake lever → press accelerator 5 times → beep confirms reset. **4 Pro 2nd Gen:** Turn ON → hold brake + accelerator + power button for 7 seconds → beep. **M365/legacy:** Turn OFF → hold Power + Throttle + Brake simultaneously 3+ seconds → beep + red "14" on display. **App method:** Xiaomi Home App → 3-dot menu → Settings → Restore Factory Settings → OK. How do I reset my Segway Ninebot scooter? **ES and MAX series (G30, G2):** Turn ON → hold throttle + brake fully → turn scooter OFF → release both → turn ON (hold power 3 seconds). **App method:** Segway-Ninebot App → device Settings → Factory Reset. **G2 frozen power button:** Press and hold power button for 10 seconds to force restart. How do I reset my Navee GT3 scooter? Turn ON → confirm NOT locked and NOT charging → squeeze brake lever → press accelerator 5 times. The display turns off to confirm reset. After reset: delete from Apple Find My app and re-pair by holding brake + pressing accelerator 3 times to enter Find My pairing mode. Where is the reset button on my electric scooter? Most modern branded e-scooters (Xiaomi, Segway-Ninebot, Navee) have **no physical reset button** — the reset is a button combination or an app procedure. Some budget or older scooters have a small recessed button near the charging port, under the deck, or in the battery compartment, sometimes needing a pin. Mobility scooters ( Go-Go, Pride) do have a physical button — a resettable circuit breaker on or near the battery pack that you press back in after it trips. How do I reset my electric scooter battery? You can't "reset" a battery to restore lost range — reduced range is permanent cell degradation, not a software setting. What you can do is a BMS/controller reset: turn the scooter off, switch off the deck-mounted power switch if it has one (or leave it fully off), wait 3–5 minutes for the capacitors to discharge, then power back on. This clears wrong battery-percentage readings and controller errors. Never open the battery pack yourself. What does a factory reset do to my scooter? Restores all settings to manufacturer defaults, clears all paired Bluetooth devices, clears error logs, resets speed modes and speed limits, clears PIN/password locks. Does NOT erase firmware, change serial number, or wipe cloud-stored ride history. After reset you will need to re-pair the scooter with your companion app and reconfigure all custom settings. Will a reset fix my scooter's error codes? Sometimes. Error codes from software glitches, Bluetooth communication errors, and sensor calibration issues can clear with a factory reset. Error codes from physical hardware failures (damaged motor, faulty battery, broken sensor wire) will reappear after reset because the hardware fault still exists. Try the reset first; if the same code reappears immediately, it's a hardware issue requiring a workshop visit. What's the difference between a soft reset and a factory reset? Soft reset (power button hold → off → wait → on): clears temporary glitches without changing any settings or unpairing devices. Factory reset: wipes all custom settings, clears all paired Bluetooth devices, returns to out-of-box state. Always try the soft reset first — it fixes most issues without any loss of configuration. My scooter won't connect to Bluetooth after reset — what do I do? After a factory reset, the scooter unpairs from all devices. Open your companion app, delete the old scooter entry, and add it as a brand new device. Make sure Bluetooth is enabled on your phone, you're within 2 metres of the scooter, and the scooter is powered on and not in lock mode. If still not visible, try a soft restart of the scooter before re-pairing. How do I reset my Inokim scooter? Inokim does not have a single button-combination factory reset. Access display settings by pressing + and − simultaneously for 2 seconds. Navigate modes and restore individual settings manually. For a soft restart: hold power button until display goes off, wait 30 seconds, power back on. For a full controller-level factory reset, contact your Inokim dealer — this requires dealer-level access. How do I reset my Augment scooter? Augment doesn't publish a consumer button-combination factory reset. Use a soft restart first (hold power until the display goes off, wait 30 seconds, power on), and for Bluetooth issues delete the scooter from your phone and the Augment app, then re-pair. Restore speed mode, speed limit and lighting individually via the display or app. A full controller-level reset requires dealer/service access — there is no verified secret button sequence. How do I reset a mobility scooter (Go-Go / Pride)? Mobility scooters use a physical **circuit-breaker reset button**, usually on or near the battery pack or tiller base. If the scooter won't power on, the breaker may have tripped and popped out. Turn the scooter off, remove the key, press the button firmly back in until flush, then power on. If it keeps tripping on flat ground, that's an overload or fault needing service — don't force it. Will a reset fix my scooter's reduced range? No — in almost all cases. Reduced range is caused by battery cell degradation, not software settings. A reset cannot restore battery capacity. What a reset can fix is an incorrectly configured speed mode set to Sport (which draws more power and reduces range). If genuine range decline is the issue, see our [battery range troubleshooting guide](https://ionicride.com/troubleshooting/e-scooter-running-out-of-range-early-why-battery-dies-too-fast-in-dubai/). How much battery do I need before resetting my scooter? At least 30% charge. Below this, the scooter may not complete the reset process — which in rare cases can leave firmware in a partially reset state. Charge to 30% + before attempting any factory reset. How do I reset a scooter bought from a previous owner (locked)? A factory reset clears PIN locks and Bluetooth pairing from previous owners. Use the button combination for your specific model (see brand sections above). After reset, the scooter is clean and ready to pair with your own app account. Note: for Navee GT3 models with Apple Find My, the previous owner needs to remove the scooter from their Find My account, or you will need to perform the Find My re-pairing procedure after the factory reset. 📋 Quick Reference — Reset Procedures by Brand **Xiaomi 4 series:** ON → hold brake → accelerator ×5 → beep **Xiaomi M365/legacy:** OFF → hold Power + Throttle + Brake → 3 sec → beep + red 14 **Segway-Ninebot ES/MAX:** ON → hold throttle + brake → turn OFF → release → turn ON (hold 3 sec) **Navee GT3 series:** ON (not locked/charging) → hold brake → accelerator ×5 → display off **Inokim:** No single-button reset — use display settings menu (+ and − held 2 sec) or contact dealer **Augment:** No button-combo reset — soft restart, re-pair Bluetooth, or dealer for a full reset **Dualtron:** Minimotors app → Settings → System Settings, or deck power switch off → wait 3 min → on **Mobility scooters (Go-Go/Pride):** Press the tripped circuit-breaker button on the battery pack back in **Always try a soft restart first** — hold power 5–10 sec, wait 30 sec, power on. This fixes most issues without wiping settings. 📚 Related Reading [E-Scooter Won't Turn On — 10 Fixes](https://ionicride.com/troubleshooting/e-scooter-wont-turn-on-10-fixes-before-calling-repair/) [Beep Codes Decoded — All Brands](https://ionicride.com/troubleshooting/e-scooter-beeping-continuously-15-beep-codes-decoded-all-brands-dubai/) [Battery Dying Too Fast — Troubleshooting](https://ionicride.com/troubleshooting/e-scooter-running-out-of-range-early-why-battery-dies-too-fast-in-dubai/) [Scooter Suddenly Slow — Diagnosis](https://ionicride.com/troubleshooting/e-scooter-suddenly-feels-slow-how-to-diagnose-it/) [Controller Problems — Symptoms & Fixes](https://ionicride.com/troubleshooting/e-scooter-controller-problems-symptoms-testing-replacement-cost-dubai/) [Scooter Shuts Off While Riding](https://ionicride.com/troubleshooting/e-scooter-shuts-off-while-riding-5-causes-quick-fixes/) [Throttle Not Responding — Fix Guide](https://ionicride.com/troubleshooting/throttle-not-responding/) [Noise Guide — Squeaking, Rattling, Grinding](https://ionicride.com/troubleshooting/e-scooter-making-noise-squeaking-rattling-grinding/) **Written by [Alex Rahman](https://ionicride.com/author-alex-rahman/)** · IonicRide· Last updated: September 2026 · Reset procedures sourced from official manufacturer documentation: Xiaomi official support (mi.com), Navee GT3 User Guide (service.naveetech. com), Segway-Ninebot MAX G2 E official manual, Inokim OXO User Guide Manual, Dualtron/ Minimotors official documentation.See our [editorial policy](https://ionicride.com/editorial-policy/).