If you’ve read what happens after confiscation, you already know the key points: skip Al Barsha, go straight to Warsan, you have 30 days before auction.
This article is the practical follow-through — exact address, verified opening hours, what to bring, which counter to go to, what to pay, and what to watch out for based on real reviews from people who’ve been through it.
Where Your Scooter Is — The Exact Location
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Emirates Parkings — Vehicle Impound, Warsan 2
AddressSheikh Zayed Bin Hamdan Al Nahyan Street, Warsan 2, Dubai
⚠️ Hours warning: At least one reviewer reported the facility didn’t start processing until 8:40 AM on a Sunday despite the official 7 AM opening. Go early but don’t bank on being served the moment doors open — especially on weekends.
Pay your fine online before you leave. If you show up with an unpaid fine they’ll send you to do it on your phone anyway — wasted time in the queue. Go to dp.gov.ae or the Dubai Police app, search by Emirates ID, pay online. Takes 5 minutes at home.
Turn up without the right documents and you’re making a second trip. Here’s what the facility actually asks for:
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✅ Required — Emirates ID (original)
Physical card. They will check it at reception and again at the counter. If your ID is expired, bring your passport instead.
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✅ Required — Fine number or barcode
From the Dubai Police SMS you received, or the barcode on the fine notice if you were given a physical slip. This is how they locate your specific scooter in the system. Show it on your phone — no need to print.
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🔵 Helpful — RTA e-scooter permit
Not always asked for but having it shows you’re a legitimate registered rider. If your confiscation was for riding without a permit, having one now (even just obtained) demonstrates good faith and can smooth things at the counter. Get yours at rta.ae — takes 15 minutes.
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🔵 Helpful — Proof of purchase
Purchase receipt, Noon/Amazon order confirmation, or bank statement showing the transaction. Not always required but useful if there’s any dispute about ownership — especially if you bought the scooter secondhand.
Pay your fine online — before leaving home Do at home
Dubai Police website (dp.gov.ae) or the Dubai Police app. Search by Emirates ID. Pay the fine — AED 220 for a standard violation. Screenshot the payment confirmation.
Can’t find it by Emirates ID? Try the fine number or barcode from the SMS or notice. Still nothing? Call 901 with your ID and the date you were stopped.
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Arrive at Emirates Parkings Warsan — go to Building 2 first On arrival
When you get to the facility, head to Building 2 first. Go to reception and tell them you’re here to collect a confiscated e-scooter. They’ll give you the scooter impound form to fill in.
Heads up: Budget at least 2 hours for the whole process. Reviewers report system delays and waiting time while the scooter is physically retrieved from the lot. Go as early in the morning as possible.
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Fill in the impound form
Complete the form with your details, Emirates ID number, and fine reference number or barcode. Double-check the fine number — a typo here causes delays at the next step.
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Go to Building 1 — Counter 10 Key step
Take your completed form to Building 1 and go to Counter 10. Present your Emirates ID, the form, and your fine number or barcode. This is where the officer locates your scooter in the system and approves the release.
If there are any complications — scooter not showing in the system, been there a long time — the officer at Counter 10 is the person who can help. Be patient, be polite. One community member got the officer’s personal number after a 92-day wait; he called back 40 minutes later when he found the scooter.
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Back to Building 2 — pay the AED 52 parking fee AED 52
Return to Building 2 and pay at the cashier. Card or cash, both accepted. Keep your receipt — you may need to show it at the release point.
AED 52 appears to be a flat fee regardless of how many days the scooter has been there — not a daily accumulating charge. The same amount was paid after both a few days and after 92 days.
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Wait for your scooter to be retrieved
Once payment is confirmed the staff will retrieve your scooter from the lot. This takes time — the facility is large and the scooter needs to be physically located and brought out. Don’t expect it immediately.
Before you sign anything: Inspect the scooter. Check the brakes, display, throttle, fold mechanism, and tyres. It will be dusty and sandy — that’s expected. But if something is physically damaged that wasn’t before, note it on the release form before you sign. Signing means you’ve accepted the condition.
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Arrange transport home — do not ride from the impound Important
You cannot legally ride the scooter away from the impound lot — you still need to sort out whatever caused the confiscation first (permit, helmet, route). Arrange a pickup truck, van, or taxi with a large boot before you go. Don’t force it into a saloon car boot.
What to Actually Expect — Real Reviews
These are verified Google reviews of Emirates Parkings Warsan from 2025–2026. Read them before you go so nothing surprises you.
⚠️ Hours may not be reliable
Prashanth S
7 months ago · Local Guide
★★★☆☆
“Extremely poor management. I traveled from Dubai South to Lehbab area at 8am on a Sunday to take it, as I thought it would be open as per their official timings and Google timing. Unfortunately they started only at 8:40 AM.”
⚠️ Scooter condition
Abhishek Mankar
6 months ago · Local Guide
★★☆☆☆
“Very bad service. After clearing fines and parking charges my scooter wasn’t recovered — too damaged and they didn’t wash.”
ℹ️ System delays are common
Maduranga S
5 months ago
★★★★☆
“Staff is good but something issue with their system and I had to stay more time till receive bike.”
✅ Overall
Overall rating
232 Google reviews · 2025–2026
★★★★☆ 4.0
“Very good place and staff are friendly” — most negative reviews are about wait times and scooter condition, not about the process itself or staff being obstructive.
💡 What the reviews tell you
Go early — but don’t count on the exact opening time. 8 AM is a safe target.
Staff are generally helpful — the frustration is with the system and wait times, not hostile officers.
Inspect before signing — one reviewer’s scooter came back damaged. Check everything before you accept it.
Budget 2+ hours — system delays and retrieval time are consistently mentioned.
What You’ll Pay — Full Summary
Charge
Amount
How paid
Traffic fine (standard single violation)
AED 220
Online — Dubai Police website or app, before you go
Impound parking fee
AED 52
Building 2 cashier at Warsan · card or cash
Total — standard case
AED 272
If you had multiple violations at the same stop — riding on a road, no permit, no helmet — those are fined separately, each at their own rate. Check the full fines breakdown to know what you owe before you go. For a detailed explanation of every possible charge, see confiscation fees UAE 2026.
FAQ
Do I need to call ahead before going to Warsan?
It’s worth a quick call to confirm your scooter is in the system before making the trip — especially if it was confiscated in the last 48 hours. Call the impound directly on 04 221 1111 or the main Emirates Parkings line on 600 500037. Have your fine number ready.
What if my scooter isn’t showing in their system?
If it was recently confiscated it may not be logged yet — give it 48 hours. If it’s been longer, go in person to Counter 10 in Building 1 and ask the officer to search manually. Bring your fine notice or SMS with the reference number.
Is the facility open on Friday?
No — closed Friday. Open Saturday to Thursday, 7 AM to 8:30 PM for the impound office. Plan accordingly. If your 30-day deadline falls on a Friday you’ll need to go Thursday.
My scooter came back damaged — what can I do?
This is exactly why you inspect before signing. If you’ve already signed the release form accepting the condition, your options are limited. If you noted damage on the form before signing, you have grounds to raise a complaint through Dubai Police. For future reference: always inspect first, always note any damage in writing before you sign.
Can I ride the scooter home from the impound?
No. Whatever caused the confiscation — no permit, wrong area, no helmet — still applies the moment you leave the lot. Fix those first. Arrange a vehicle to take the scooter home. Getting confiscated again on the way out of the impound would be an impressive way to have a bad day.
📋 The quick version
Before you leave home: Pay fine at dp.gov.ae using your fine number. Grab Emirates ID and fine number/barcode.
At Warsan: Building 2 → form. Building 1 → Counter 10. Building 2 → pay AED 52. Wait.
Call ahead: 04 221 1111 to confirm your scooter is in the system before the trip.
Allow 2+ hours. Inspect before signing. Arrange transport home — don’t ride from the impound.
Written by Alex Rahman · IonicRide · Last updated May 2026. Location details, hours and contact numbers verified via Google Maps and community experience, May 2026. See our editorial policy.
