Get In Touch
Questions about e-bikes? Need troubleshooting help? Want to collaborate? We’re here to help UAE riders like you.
Contact Information
We typically respond within 24-48 hours. For urgent matters, please mention it in your message.
Email Us
Location
Based in Dubai, UAE
Serving all Emirates
Response Time
24-48 hours
Sunday – Thursday
Send Us a Message
Have a question about e-bikes, need troubleshooting help, or want to collaborate? Email us directly and we’ll get back to you as soon as possible.
📧 Email: ionicride@outlook.comWhat We Can Help With
Product Questions
Need help choosing the right e-scooter or e-bike? Ask us about specs, performance, or UAE suitability.
Browse Buying Guides →Legal Inquiries
Questions about UAE e-mobility laws? We can clarify regulations for your specific situation.
Read UAE Laws →Troubleshooting Help
Having issues with your e-scooter or e-bike? We can guide you through common fixes.
Get Help →Partnerships
Interested in collaborating? We’re open to partnerships with brands and UAE businesses.
Contact Us →Corrections & Tips
Spotted an error in our content? Have a tip or story to share? Let us know!
Report Issue →General Feedback
Your feedback helps us improve. Share your thoughts on our content and coverage.
Send Feedback →Quick Answers
Do you sell e-scooters or e-bikes?
No, we’re a purely informational resource. We don’t sell products or receive commissions. Our content is 100% unbiased.
Can you recommend a specific model for me?
While we don’t provide personalized recommendations via email, check our Reviews and Buying Guides pages where we break down best options by use case, budget, and needs.
How long does it take to get a response?
We typically respond within 24-48 hours during business days (Sunday-Thursday). Complex technical questions may take a bit longer.
Can you help with repairs or warranty issues?
We provide troubleshooting guidance, but for repairs or warranty claims, you’ll need to contact your product’s manufacturer or retailer directly.